Our Solutions For
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The iQMS queue management system supports both central server and distributed architectures. Support multi languages. All of its can be used with PC, tablet, smart phone, v.v..
Customers can pick up tickets at the touch kiosk or PC, with an estimated time of service. Administrators can customize the content displayed quickly at any time.
Customers can get tickets online via website systems or 3rd party systems easily (Ex: mobile app, etc..). Support get tickets online via Website and SMS
Digital signage module (multimedia display) displays queue information / waiting area information, text scroll, image file, video file, RSS feed, etc.
Customers can identify themselves by entering their phone numbers or RFID tags, etc.., to have a higher priority based on their VIP level.
The system is designed to be intuitive to get instant information about the flow of customers in the organization, customers can see their position in the queue.
Ability to expand the service area, the number of screens to display information, the number of tellers and the number of ticket points unlimited.
Protect and block a phone number that gets tickets multiple times a day. Return the results of getting tickets to SMS, or display on the screen to get numbers.
The full reporting and monitoring module for service status and specific time periods, is displayed visually to administrators.
Supports API integrated gateway, support 3rd party systems that can easily integrate call module on their systems.
The iQMS Satisfaction Survey System can configure and manage questions related to the administrative process. Support multi languages. All of its can be used with PC, tablet, smart phone, v.v..
Surveying service quality of service area. Survey at service areas such as Reception Hall, Waiting Area, WC Area, etc. The goal is to improve the service quality of the organization.
Surveying service quality of customer service staff. Survey at service areas such as Reception Hall, Waiting Area, v.v. The goal is to improve service quality for customers.
Easily manage survey programs, manage areas, manage display devices, manage service personnel.
All of its can be used with PC, tablet, smart phone, v.v..
Use of iQMS queue and survey management solution reflects in time, effort and skills of the workforce by measuring labour productivity and other KPI indicators, also by organizing a more logical client flow.
Because we not only provide you one the leading top quality software and hardware, which makes your maintenance easy, your sales high level, but we also provide you free training, free upgrade, and free support via remote access.
CompanyWe serve distributors and end-users around the world, please feel free to contact us!
+(84)-028-71008686
+(84)-0908628966
